Compliance

Ensuring Absolute Privacy, Security and Integrity at All Times

At Zono RCM we continuously strive to maintain exemplary ethical standards and implement the highest level of compliance in employing physical, network, and process security measures. We ensure strict adherence to HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health Act) rules.

All personally identifiable information (PII) and patient health information (PHI) are guaranteed absolute confidentiality and integrity. Through our constant monitoring of the ever-changing federal regulatory landscape, we are able to revise our internal compliance strategy as necessitated, helping clients stay ahead of the curve at all times.

Physical Security

  • Our facilities are manned by security personnel 24/7.
  • 24/7 CCTV surveillance and monitoring.
  • All personnel need to pass biometric and facial authentication.
  • No access to CD, DVD and USB ports in our systems.
  • Controlled access into operational premises.
  • Complete restriction of smartphones on operational premises.

Data Security

  • All employees are bound by confidentiality, non-disclosure and service-level agreements.
  • All employees are thoroughly trained on cyber security best practices.
  • All systems are equipped with firewalls and cyber security software.
  • Restricted access to online websites.
  • High-end cyber security hardware & procedures.
  • All documents are digitized and password encrypted.
  • Highly secured 256-bit SSL file transfers.
  • Daily backup of all data, end-to-end encrypted.